Advice Lines

Our telephone advice lines provide vital free and confidential legal advice to women to help you understand the law and your legal rights. 

Calls are charged at local rates. Please note that calls made outside the opening hours will not be answered but will still be charged when connecting to our voicemail service.

Our voicemail service will inform you about our service’s opening hours but does not accept messages.

We aim to make our advice lines accessible to all women.

We offer telephone interpreting services on our advice lines. You will need to tell the adviser what language you speak and will be put on hold while we call the interpreting service.

Additionally, if English is not your first language, we are happy to talk to a friend or support worker who can translate our advice for you. However, due to the nature of our advice, if you are not present with them when they make the call we may be limited in the detail of the advice we can give.

If you are deaf, hard of hearing, or speech impaired you may be able to contact us using an application such as the NGT Lite Text Relay app.  There’s more information on that here.

Callers who receive advice on our advice lines do not become ongoing clients of Rights of Women.  We can only provide you with advice during the call and not any follow up advice or casework, unless we agree otherwise during that call (for example, due to having the capacity and resources to do so under a specific project we are running). However, you can always call us again for more advice. 

Any information that you provide will be kept in accordance with our privacy policy.

For more information see Frequently Asked Questions.